Forums / Questions and Answers / My bonus turns

My bonus turns
15:14:41 Oct 2nd 09 - Mr. Rando:

So, I paid for a bonus turn e.g. "Donated 0.8 Euros" (actually more than that).  Its been over 24 hours, and I have no bonus turns.  Can I get a refund/my bonus turn now please?


15:17:42 Oct 2nd 09 - Prince Whiskers The Feline God:

"When buying bonus turns you will get one turn every 3rd turn. Note that once you get the turns, you have to use them within 24 hours.

If you have any questions, feel free to send an e-mail to visualutopia@zetafiles.org or talk to me on MSN: zetafiles@hotmail.com"
~Zeta


15:20:13 Oct 2nd 09 - Mr. Rando:

So I'm at work and can not talk to you on msn.  I should have received a total of 1 bonus turn, and I'm notifying you NOW because it has been 24 hours and I never got it to USE it anyways.


15:22:24 Oct 2nd 09 - Prince Whiskers The Feline God:

Sorry, im not Zeta ;D Im just a cat


16:40:50 Oct 2nd 09 - Mr. Rando:

....I'm kinda pissed, despite the small amount of money involved, about this.  I don't "give" away my money and essentially I just did.  I feel like a tool...


14:26:49 Oct 4th 09 - Wolflord Karac:

I haven't bought bonus turns ever, but I did buy my title, and as I remember, it was through Pay-Pal. Write zeta with the situation, if that doesn't work, there is a feature on pay-pal to report non received items, it may take a couple days, but you WILL get your money back.


15:23:48 Oct 4th 09 - VU Admin:

The turns are added manually, so it will take a few hours until you get them.

If you receive 1 turn you might not notice it as it will be converted to a real bonus turn within 3 hours.

The amount of stored bonus turns is displayed on the in-game news page.


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