Forums / Guides and Articles / If you are Temp Banned

Don't forget to include your ruler name in the e-mail.

Feel free to contact me on Instant Messenger (IM).

MSN: zetafiles@hotmail.com
ICQ: 89271924
AIM: Z3T4
Meebo: Z3T4
G-talk: zetafiles@gmail.com

Do not send e-mails to the IM-accounts, only send to admin@visual-utopia.com

Example of proof: If you have friends or family over, playing from your place, take a photo with a computer with VU on.

This is the word of ZeTa and no other has the right to challange it, not even the highest poster of the forums or the winner of the era. Let's get our facts straight before we get any further:

-"This will be my only Visual Utopia account = You are only allowed to create/use/manage etc. the one and only one account that you have created. You are for example not allowed to manage your friends account when he's on vacation."            -VU rules thread here

The most basic interpretation:

You (as a person) may only make a single account and manage it.

Problems with this from (e.g.) two siblings/family members that play:

• The Administrator(s) cannot tell if it is one or several people logging on from the same IP, all they see is a IP number and a time (if that).
• The Administrator(s) are not everyone's chat buddy- they don't have the evidence to contradict the IP number check.

Solutions:

• If you do get banned, DON'T go around on a rampage about it... a ban isn't the end of the world- it just means the Admin has evidence (IP number and other checks) to convict you of breaching the game rules- that's a fair argument, you MUST respect that. If you don't, you might end up in a worse place than before.
• Calmly collect evidence such as:

1. Two clear pictures that show two different players playing on the two accounts.
2. Any textual evidence (chat feed, messages) that includes things such as 'hey, it's player1's brother here...'
3. Any evidence showing that activity is high on all accounts (most multies would have a main account and several 'supporting' ones)
4. Evidence that both players function as different entities (meaning both players function independently sometimes and connected others)
5. Evidence showing that the players genuinely try to make contact with other players as different players and don't rely on each other for mailing people and posting their opinions.
6. Evidence that neither person ever played on the other's account by accident or design.

• Submit an orginized e-mail containing all (if any) of the above and atleast make an attempt to comply with any further requests (as long as they support your best judgement- try to look at the problem from the Administrator(s) point of view).
• Be patient and understanding- sometimes the best remedy for a wound is time.

If people want the Admin to restore the accounts of their friends/brothers/siblings/etc., they need to look at things from the view of the Maker(s) and Administrator(s) point of view... multi accounting is a serious problem and it is also very hard to differ from two brothers playing on two accounts.

• My advice: have your sibling play on another computer with a slightly different internet hookup (e.g. two computers in the same NETWORK is ok, so if he has a laptop and you have a PC you should be all set, just make sure you check that over with the Admin... i'm not positive).